Privacy Policy

Our Commitment to Your Privacy

At ProSource Hacienda Heights Roofing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.

Information We Collect

Personal Information

When you request a quote or use our services, we may collect personal information including:

• Your name and contact information (phone number, email address)
• Property address where services will be performed
• Details about your roofing needs and project requirements
• Payment information for completed services

Automatically Collected Information

When you visit our website, we may automatically collect certain information including:

• Your IP address and browser type
• Pages you visit on our website
• Date and time of your visit
• Referring website or search terms used to find us

How We Use Your Information

We use your information to:

• Provide estimates and complete roofing services
• Communicate with you about your project
• Schedule appointments and send reminders
• Process payments for services rendered
• Improve our services and customer experience
• Send occasional updates about our services (you can opt out at any time)
• Comply with legal obligations and maintain business records

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (payment processors, scheduling tools)
• With material suppliers or subcontractors as needed to complete your project
• When required by law or to protect our legal rights
• With your explicit consent

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device.

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of marketing communications
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how it is used, and whether it is sold or disclosed. You also have the right to request deletion of your information and to opt out of any sale of personal information (though we do not sell personal information).

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: